Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business. About Us Eureka 89 is the stunning events and dining space on the top floor of Eureka Tower in Melbourne. We host a wide variety of events - corporate lunches, dinners or cocktail parties, media launches, private milestone celebrations and weddings. We also operate a chef’s tasting dining room, open to the public throughout the week. About Journey Beyond Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo and New Zealand coach tour specialist Grand Pacific Tours. Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests. About the Role Join our dynamic team at Eureka 89 as a Dining & Events Coordinator. In this hands-on, fast-paced, customer-driven environment, you will be responsible for managing dining and event reservations via phone and email, ensuring accurate and complete booking administration, and maintaining regular communication with our operational units. The role is also responsible for managing repeat events and private dining clients. Assistance with general office tasks, daytime event hosting, promoting teamwork and embracing extra responsibilities when needed will also be required. This is a full-time position, commencing January 2026 or earlier (depending on the successful candidate’s availability). Your duties include, but not limited to: Handle incoming enquiries for dining and private event clients. Daily back-end management of dining bookings, prepayments and guests’ special requests. Work closely with Sales & Event Co-ordinators to ensure event enquiries are handled in an effective and timely manner. Collaborate with Sales & Marketing Team for effective delivery of marketing assets and CRM activities associated with dining and Eureka 89 events. A standard working day is expected to be 10:00am – 6:00pm any of the seven days of the week, and you may be required to work on weekends and gazetted public holidays. Flexibility is required to allow for business necessities, falling between the hours of 6:00am – 11:00pm. If you are looking to take the next step in your career and be part of a thriving team at Eureka 89, we encourage you to apply! Requirements Education/Experience: Minimum of 12 months experience in dining and/or functions operations and/or administration role required. Responsible Service of Alcohol (or willing to obtain). Safe Food Handling (or willing to obtain). Experience working with external reservation systems such as Seven Rooms and Ivvy (Highly Desirable). Skills/Knowledge/Attributes: Sound written & verbal communication skills. Advanced organisational abilities, demonstrating independence and meticulous attention to detail. A collegiate and collaborative style, working in a team environment. Ability to adapt to frequently changing microenvironment trends. Ability to work under pressure, set priorities and meet tight deadlines. Excellent customer service and problem-solving skills, driving high-quality outcomes. Customer-centric mindset, combined with a deep passion for delivering exceptional guest experiences. Proficient user of Microsoft Office products. Entitlement to work in Australia. A pre-employment medical and National Police Check may be required as part of this recruitment process. Are you ready to join us? Your journey begins here! To apply, please submit your resume, along with a Cover Letter telling us a little bit about you. Applications will close on Sunday 18th January 2026, so don't wait, apply now! Benefits As a Journey Beyond employee, you'll enjoy: Generous discounts on Journey Beyond travel and experiences An attractive salary and positive work environment Study Assistance Policy A career with opportunities for progression, transfers, and secondments Employee Referral Policy Parental Leave program Purchased Leave policy Private Health discounts Employee Assistance Program Discounts on Journey Beyond merchandise
